General Terms and Conditions

GENERAL TERMS AND CONDITIONS

In compliance with the provisions set forth in Law 34/2002 dated on 11th July, on Information Services and Electronic Commerce, details of www.munira.net are the following:

Holder:                 Munira CB (hereinafter Munira.net)

NIF:                       E-18760389

Address:           Plaza Nueva nº15, Granada, Spain.

Contact:             info@munira.net

The use of this website is subject to the conditions of use contained in this document, as well as the Privacy Policy herein. The access and use of this website and information contained herein implies the acceptance of these conditions. The conditions are understood notwithstanding any other that may exist for the use or any space or service found in this website, which shall also be observed and that in case of conflict with the conditions of use developed herein shall prevail.

Users shall carefully read the General Terms and Conditions of Employment.

The General Terms and Conditions of Employment are applicable to all orders and are effective as of 10 January 2001. Munira.net reserves the right to modify at any time without prior notice the appearance, configuration and content of the website, as well as the present conditions and other aspects that may exist for certain activities, services or uses.

In case of doubt or clarification regarding the conditions of use of this website, you can contact Munira.net through the contact form.

The following clauses regulate the terms, conditions and rules of use of the website www.munira.net as well as the responsibilities derived from the use of the contents and any other creation protected by the international laws and treaties on intellectual and industrial property. The access and navigation in this website implies the acceptance of the legal warnings, terms and conditions of used contained herein.

1.- OBJECT

Munira.net is an online shop of artisans products and related accessories.

The access to www.munira.net is free, assuming a lawful use of the services of this website, in accordance with these General Terms and Conditions, as well as with the current regulations and the accepted practices on the internet.

Parents, guardians or legal representatives shall be solely responsible for the acts performed by their minors.

2.- USER REGISTRATION

2.1 In order to access as a registered user, you must complete the registration form in a complete, correct and truthful way.

2.2 User must be 18 years of age or older. Users under 18 years of age must have the permission of their parents or guardians to provide personal information to this website.

2.3 It is strictly forbidden to incorporate data from third parties even with their consent.

2.4 Munira.net reserves the right not to accept or reject false or incomplete registrations.

2.5 Each registered user is solely responsible for the update of their data, as well as for the custody of their username and password.

3.- PURCHASE AND PRICE

3.1 The acceptance of these terms and conditions implies the conformity with the product, its characteristics and price.

3.2 Munira.net makes every effort to provide truthful information without typographical errors. In the event that any such error occurred at any time, it would be immediately corrected. If there is a typographical error in any of the prices shown and a customer would have made a purchase decision based on said error, Munira.net will inform the customer of this fact and the customer will have the right to cancel the purchase at no cost.

3.3 In case the user registers in order to use the website, the user shall be responsible for providing truthful and lawful information. In case of providing a password to the user as a consequence of the registration, the user will have to make a correct use of this information. Consequently, the user is also responsible for the proper custody and confidentiality of the passwords provided and agrees not to assign its use to third parties, whether temporary or permanent, or to allow access to third parties.

3.4 The customer shall be responsible for all taxes, fees or duties according to the country of destination of the product.

3.5 The price includes the value-added tax (VAT) according to the Spanish Regulations (21% at present). Munira.net reserves the right to modify at any time the commercial offer presented on the website (product modifications, prices, promotions and other commercial and service conditions).

3.6 The shipping costs will be added to the price and will be displayed during the purchase process.

4.- PAYMENT METHODS

4.1 The user can pay with valid credit cards like Visa, Visa Electro, Mastercard and American Express, as well as with PayPal. The user declares to be the owner of the credit card used for the purchase.

4.2 With the aim of protecting privacy and security in online payment transactions, data is transmitted as encrypted with SSL certification and the most innovative coding techniques.

After verifying the card to be linked to the CES system, the system will contact the bank that issued the transaction so the customer can authorise the purchase. When the bank confirms the authenticity, the payment will be charged to the card. Otherwise the order will be cancelled.

5.- PRODUCT SHIPPING AND RETURNS

5.1 The shipment will be made to the address detailed by the customer. The country where the purchase transaction is made and where the shipment is delivered must match. There will be no shipments to post offices.

After fill out the corresponding form and after receiving the execution of the order, Munira.net will send an email of acknowledgment of receipt of the order and confirmation of the purchase made. The user is responsible for the delivery to be carried out at the address indicated during the working hours in which the courier service makes its deliveries.

5.2 In accordance with current legislation, the customer will have a term of 14 natural days since product has been delivered in order to proceed with the return.

In order to exercise the right to return the purchased products, items must be shipped in perfect conditions. After receiving the item and verified its condition, the refund will be confirmed by refunding the amount previously paid in the same means of payment in which the purchase was made.

6.- INCIDENTS

In case of events regarding returns, refunds, defective items, incorrect deliveries or any other issue, the user must contact Munira.net (info@munira.net) as soon as possible.

7.- LIABILITY RESTRICTIONS

Munira.net disclaims all liability in the following events:

7.1 Munira.net shall act with the utmost diligence in order to make the selected item available to the logistics operator in charge of transportation. However, Munira.net shall not be responsible for any damages caused by a poor performance of transportation, especially for causes such as strikes, traffic jams and, in general, any others within the sector, which may result in delays, losses or thefts of the selected product.

7.2 Munira.net is not responsible for technical deficiencies that, due to accidental or other causes, may prevent a normal operation of the service on the internet.

7.3 Munira.net is not responsible for any losses, damages or damages of any kind arising from the access and use of the website caused by a virus.

7.4 Munira.net shall not be liable for damages of any kind that may be caused to users by the use of other browsers or different versions of browsers for which the website has been designed.

8.- CONTENTS

8.1 Munira.net reserves the right to make any changes and modifications at any time.

8.2 The establishment of modifications of the conditions of use will start from the moment of its publication on the website.

8.3 Munira.net makes every effort to avoid any error within the content that may be found on the website.

8.4 All the information published by Munira.net in any owned or third parties advertising media, especially those related to banners, electronic communications via email, or via any other means, and which contain any typographic error whether involuntary or manipulated by third parties, have no value and in case of doubt it is recommended that users confirm the data through channels of direct communication with Munira.net.

9.- RESERVATION OF RIGHTS

Munira.net reserves the right:

9.1 Not to accept or reject users whose data is false, incorrect or incomplete.

9.2 To cancel or reject any order of a client with which there is a conflict regarding the payment of an earlier order or that appears to have some type of risk.

9.3 To modify the prices of its products. The purchase price will be the current price at the time the transaction is carried out.

9.4 To verify the personal information provided by the client and to take the measures considered to be necessary in order to verify that the registered person is the holder of the bank card that is used for the payment. This verification may be a request for an identity proof. In case the client does not reply to a request of this kind within two days after its completion, the order will be automatically cancelled, without the possibility of submitting a later complaint.

9.5 To reject the users who are misusing or abusing the system, performing fraudulent acts or damaging other users. In the event that Munira.net or any entity professionally linked to it detects any anomaly or suspects that a user is avoiding the normal development of the system by illegally altering its records by any technical or computer procedure, or by performing any fraudulent acts that violate its transparency, Munira.net reserves the right to reject or eliminate the benefits that the user could have obtained automatically and without explanation of any kind, to all those users who have benefited directly or indirectly from this type of fraudulent actions, and may also exercise all civil or criminal actions that may correspond.

9.6 To modify these General Terms and Conditions at any time by notifying users accordingly.

9.7 Tu eliminate unilaterally and at any time the links that appear on the website.

10.- INTELLECTUAL PROPERTY

10.1 All information contained in the website, as well as its graphic design and codes used, are protected by copyright or other rights of protection contained in the Royal Legislative Decree 1/1996 dated on 12th April, which approves the Revised Law on the Spanish Intellectual Property Law. These rights belong exclusively to Munira.net, therefore, any act or reproduction, distribution, transformation or public communication as well as any type of transfer of all or part of the content of this website, and in general of any object which according to current legislation is protected by intellectual property regulations.

10.2 The content found on the website and all content available through the service, including designs, text, graphic, images, video, information, applications, software, music, sound and other files, as well as its selection and layout (the “Content”) are exclusive property of Munira.net with all rights reserved.

10.3 All trademarks, logos and anagrams shown on this website are property of Munira.net. It is expressly prohibited the use, without prior consent, of any element of the website that is object to protection in accordance with the current legislation related to intellectual property.

11.- ACCEPTANCE OF CONDITIONS AND APPLICABLE LEGISLATION

Registration with Munira.net implies the full acceptance of these terms and conditions. All disputes arising under these conditions shall be solved in accordance with Spanish Regulations.